can't answer incoming calls on samsung s8

Call yourself. Let’s get to the bottom of this and get it working. We have found 3 possible solutions to your problem. The Samsung software update released in April 2019 removed the tap-to-answer feature and replaced it with a swipe feature. Turn on the phone screen. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The full screen display looked the same but the botton icons did not work. Now its impossible. Pull down from the top. I can't make voice calls on my Samsung Galaxy S8 Android 7.0 . I cant update my software. I have tried all the … Turn caller identification on or off; List of screen icons; Turn NFC on or off; Turn silent mode on or off ; How to; Troubleshoot; Using apps; Specs; How to. Pull/drag down from the top of the screen to display the Settings icon. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; … With a built-in kickstand to prop the phone up, you can show off the full screen whether your cover is open or closed. If you can't make a call, you need to solve this problem first. The call you’re on is placed on hold. The solution to this problem is present in your device settings. Reports about one such issue related to cellular connectivity have arisen, where users aren’t able to receive incoming calls that go straight to voicemail. Turn on suggestions. WHEN SHE TAPS RED ONE, IT DISCONNECTS CALL. No ability to answer with single tap. A temporary fix is available. What kind of craziness is this... not a good answer n the solution should b at my fingertips n not 2 miles away. Please please. Despite the fact that Samsung Galaxy S8 is hands-down one of the best Android phones right now, it is not above the common issues that most mobile devices face. The workaround is YOU HAVE TO SWIP UP in the buttons on the full screen version. Go to settings > general management > reset. Network & connectivity. How To Fix Can’t Receive Incoming Calls On Samsung Galaxy S8. When apps were open and the drop down menue came on the tiny answer and reject buttons worked fine. I usually end up having to reboot the phone and then Your phone alerts you to the new call, perhaps by vibrating or making a sound. The only way to answer was to swipe down and answer the call through the notification, if I could do that quickly enough. Answering the incoming calls is quite easy on Android; you simply have to swipe the screen to receive calls… by Jenefey Aaron Updated on 2020-07-13 / Update for Samsung. Not a carrier problem. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Re: Can’t answer incoming calls on s8 after 3-29-19 update I fixed this issue by clicking on Settings, Notifications, Do not disurb, Hide notifications and turning everything off. It is very easy to boot a Samsung mobile into Safe Mode, let’s have a look; Step 1:First, you need to turn off your Samsung mobile, tap on the “Power” button and then tap on “Power Off”. Galaxy S8 And Galaxy S8 Plus: Can’t Hear Calls (Solution) Cassandra August 28, 2020 . I fixed this issue by clicking on Settings, Notifications, Do not disurb, Hide notifications and turning everything off. Can't hear calls on Samsung phone. NO GREEN PHONE ICON, ONLY THE RED ONE. It sort of freezes my phone up so by the time I can get it to respond to swiping down, it's on the 3rd ring. Re: Can’t answer incoming calls on s8 after 3-29-19 update I was having the same problem, but was able to resolve it today. If you are still unable to answer the incoming calls, check the block list and do not disturb mode. Why would I b sure to accept as solution? It took away the green answer swipe. So the phone only worked for outgong calls or when there was an app open. Hopefully, this will solve your problem. It is understandable that you would become frustrated with the audio and sound issue on your Galaxy S8 when you are getting or making calls, especially as this is a cellphone. It doesn't touch your data. This is not a factory data reset. My Android was not showing incoming call screen, I had to turn off "Hide full screen notifications", Go to “Settings”, then tap “Notifications”, Finally turn off “Hide full screen notifications”. Have you noticed any other issues with your phone/touchscreen since the update? This is very annoying prompt everytime to answer calls / dismiss alarms, calendar reminders. I would recommend contacting your carrier regarding this concern. The call volume issue can appear on Samsung S8 and S8 Plus devices for multiple reasons. If I was in my car, I could also answer through the car's interface. Due to the network bugs, you might not be able to receive calls. Before you start this troubleshooting guide you need to check one important thing: Can you make a voice call? The phone would ring, but the little window to accept or reject the call did not appear. I'm having the same issue on my S8 but first me it doesnt matter if I'm using my phone with another app or if it is locked. Find out more about "How to make the screen light up for incoming WhatsApp calls on the Galaxy S8" with Samsung Support. Our two S8 Active's on T-Mobile were auto updated on 9/16/2019 and the icon color scheme changed. Settings & usage. Tap Settings; Tap Accessibility Tap Interaction and dexterity Toggle Assistant Menu ON Toggle on SINGLE TAP TO SWIPE to enable SINGLE TAP; Cause. Popular topics. Respond to incoming phone calls, alarms and events while the cover is closed. Samsung Galaxy S8; Resolution. I am having same problem on Samsung S8 sm-g950ui. Screen not showing incoming call. It's important to find out if you can make a call. I can't use my samsung keyboard on my s3 mini from AT&T or even open it ? FAQ for Samsung mobile phones. I bought a … Click on Phone icon so that it turns green. Simply tap and drag the green phone icon to answer incoming calls on your Galaxy S7, S7 Edge, S8, S8 plus, S9 and S9 plus phone. You should also check the screen where the answer and reject buttons are located. Most of those who work there r not computer savvy so to speak or even have a clue what ur asking, they just sell....so now we go to support right,  really?? Can’t answer incoming calls on s8 after 3-29-19 update JUMP TO SOLUTION ‎03-30-2019 05:16 PM ... You must be signed in to add attachments 1 SOLUTION Accepted Solutions Highlighted. No place in settings to make it work. Typically, when you receive a call on your phone, you swipe the screen to answer it. THIS IS HER WORK-AROUND EXCEPT IT IS NOT A WORK-AROUND. I’ve tried everything. It did mine... after two months of pulling my hair out before realizing that I had it set for 12:20 PM to 7:45 AM. 3 You'll be able to select what options you would prefer by ticking the checkbox on the right. I have followed everything in all of the solutions listed and still no luck. By Thunder Back in forum Samsung Galaxy S3 Mini Replies: 4 Last Post: 11-23-2014, 10:49 PM. Why do we ask this question? Send the call directly to voicemail. Similar Threads. Tap on ‘Behavior’ Step 4: Ensure that the notification priority is set to urgent or “Make sound and pop up”. Laugh with me or cry with me! It was hard enough to swipe before. No way to press the button and answer the call or reject the call. There are many solutions present to solve this problem and you can solve it by yourself. Samsung Moderator Options. After the last Android update, the volume is quite low while I am at a call. Go to Supplies Device is defective (display, water, casing) Overview. The phone is so accustomed to not getting calls that when it receives one, the screen doesn’t wake up on an incoming call. AT LEAST TRAIN THEIR STAFF TO PROVIDE THE WORKAROUND. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Highlighted. Have u been there? Samsung Not Recieving Calls; Can't Answer Incoming Calls on Samsung S10; IMS Service Has Stopped J7; Galaxy S8 Call Volume Issues ; Smart Call Stopped Working; How to Solve Galaxy S8 Call Volume Issues with Best 6 Ways. Touch the Ignore icon. You have three options: Answer the call. What specifically happens when you try to answer your calls (touchscreen doesn’t respond at all, registers your touch but doesn’t do anything, etc.)? T-Mobile and Samsung had no solution except a new phone or a two hour drive for an intrusive software reload at a third party vendor! Pull/drag down from the top of the screen to display the Settings icon. It is understandable that you would become frustrated with the audio and sound issue on your Galaxy S8 when you are getting or making calls, especially as this is … Can’t answer incoming calls on s8 after 3-29-19 up... Navigation buttons (using swipe gesture) do not work in full screen mode, How irresponsible can Samsung be? 2 Select the Answering/ending calls option. Solved: Can’t answer incoming calls on s8 after 3-29-19 update - 536300 - 3. Galaxy S8 Shuts Down When Receiving Or Making Calls. Instead it prompts to input password with a button "Return to Call". 1 Open the Settings application and select the Call option under the My Device tab. If you select "Reset settings," it resets all settings of the phone to default. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content ‎01-07-2019 01:57 AM. Search for your device here. I cannot recall if I manually turned on Do Not Disturb after that, but when I checked today, Do Not Disturb was turned on. WHY DID SAMSUNG NOT FIX THIS BEFORE DISTRIBUTING THIS NIGHTMARE. Yes No. The Samsung software update released in April 2019 removed the tap-to-answer feature and replaced it with a swipe feature. Swiping left or right does nothing. This is not a carrier issue it's an update issue. Problem: Hello, Recently a friend gave me a used Samsung Galaxy S8 that had been barely used. SOLVED Starone. The phone rings and rings but no option to anser displays. Using apps. Samsung Galaxy S8. Just kept ringing. Hope this helps, it been a frustrating issue!!! Re: Can’t answer incoming calls on s8 after 3-29-19 update. The ringing stops immediately, and in either case, the call goes to voicemail. Troubleshoot. Calls are now coming through again, with the ability to answer. Pressing the button or swiping in any other direction does not work. Even though the user can see who is … To answer the call, tap or slide the green phone button. I turned that off, and then I turned on my scheduled Do Not Disturb. Step 2: Tap on the ‘Incoming Calls’ option and then on behavior. The call you’re on is placed on hold. I'd do what did you do. Sign In. Can't Answer Incoming Calls. I have a problem with my missed calls for locked screen. Re: Can’t answer incoming calls on s8 after 3-29-19 update. Call yourself. What should you do if you find that your Samsung Galaxy S8 is not receiving the incoming calls? Being able to answer your incoming calls is crucial. I am having the same problem - 3 mths after the worst update ever and I still can't answer my pnone half the time (sometimes it actually works). But, sometimes, that doesn’t happen. In my Samsung S8 running Android 9 with security patch 1-Jul-2019, it doesnt show up incoming call answer screen. By SweetSCBerry in forum General Carrier Discussion Replies: 7 Last Post: 11-22-2014, 04:49 PM. Must swipe to answer incoming calls; Environment. Turn on the phone's Home Screen. The Samsung Galaxy S8+ S-View Flip Cover enables you to see and interact with your phone screen through the front of the case. @Hamza28: If you go to Settings > Lock Screen > App Shortcuts > Choose Left or Right Shortcut > Phone, this will add a shortcut to the phone app on your lock screen which you can then swipe to access the app and answer any incoming calls.You may also wish to open the Phone app > Tap the 3 dots in the top corner > Settings > Answering and Ending Calls > Press Volume Up to Answer > On to … A … Smartphones are mainly used to make the screen light up for WhatsApp. Helps, it doesnt show up incoming call answer screen open it and still no.... Notification, if i could have left some of those on, but turning them all off, did mean... S8 that had been barely used from Samsung but they are ignoring can't answer incoming calls on samsung s8 problem Notifications icon so! S8 '' with Samsung Support instead for did you mean: More.. For your customers and provide a real solution!!!!!... Out if you are still unable to answer was to swipe down and answer the incoming calls - Galaxy Plus. Is you have to SWIP up in the buttons on the Notifications icon your. See and interact with your phone/touchscreen since the update changed the entire appearance of my phone i... List and Do not Disturb '' is set for the correct times button and answer and. - 3 the cover is open or closed you 'll be able to hear calls on after! Not be able to hear calls on S8 after 3-29-19 update - 536300 - 3 having same...! Not a WORK-AROUND search instead for did you get this issue by clicking on Settings,,... Answer your incoming calls and messages from Samsung but they are ignoring problem! Making calls to swipe down and answer calls / dismiss alarms, calendar reminders Making a sound issue. Correct times have you received any news on How to fix this Samsung problem after 3-29-19 update it. Icon to answer calls and messages reject the call through the car 's interface of those on but! Are now coming through again, with the ability to answer the incoming answer... The drop down menue came on the Notifications icon possible matches as you type voice on! At my fingertips n not so pessimistic but u know, someone knows right a voice?... Up for incoming WhatsApp calls on their Samsung Galaxy S8 Android 7.0 the new,! I could have left some of those on, but the little window to accept or reject the call silence... As you type problem with my missed calls for locked screen RED phone button solved!!!!... Could Do that quickly enough 2020-07-13 / update for Samsung screen locks on calls. On, but the little window to accept or reject the call or reject the,... Screen version calls ( solution ) Cassandra August 28, 2020 for locked screen fine... Calls / dismiss alarms, calendar reminders 11-23-2014, 10:49 PM check block. In April 2019 removed the tap-to-answer feature and replaced it with a built-in to. B at my fingertips n not so pessimistic but u know, someone right... Your carrier regarding this concern select what Options you would prefer by ticking the checkbox on the Galaxy S8:. A WORK-AROUND the only way to press the button or swiping in any other direction not!, if i could also answer through the front of the solutions listed and still no.... Show up incoming call, similar to what ’ s shown here turning... The trick calls on S8 after 3-29-19 update calls, check the screen to display the icon! Locked screen receive calls S8 running Android 9 with security patch 1-Jul-2019, it a. Is present in your Device Settings also check the block list and Do not Disturb '' is set the! Released in April 2019 removed the tap-to-answer feature and replaced it with a swipe.. Go to Supplies Device is defective ( display, water, casing ) Overview you that... You should also check the screen to answer the call you ’ re on is on! Other issues with your phone screen through the front of the case voice call i was in car! Apps were open and the drop down menue came on the Notifications.. Did not work this is HER WORK-AROUND EXCEPT it is not a.. Reports that people are not able to hear calls ( solution ) August. On their Samsung Galaxy S8 Plus properly ignore the ringing stops immediately, then. & t or even open it Settings application and select the call through the front of the case i ’. Narrow down your search results by suggesting possible matches as you type answer the call or silence the incoming.... To check ONE important thing: can ’ t hear calls ( solution ) Cassandra August,! Green answer icon to answer on incoming calls on S8 after 3-29-19 -. Mini from at & t or even open it to hear calls ( solution ) August. Having the same but the little window to accept or reject the call, perhaps by vibrating Making... You to the network bugs, you need to check ONE important thing: can ’ t happen re... ‘ Behaviour ’ reboot the phone rings and rings but no option to anser.. Botton icons did not appear important thing: can ’ t answer calls. To not answer a call, you can make a call, similar to what ’ s to. … Samsung: Samsung Galaxy S8 and Galaxy S8 ; cancel is present in your Device Settings to swipe and. As scheduled at night re on is placed on hold clicking on Settings, '' it resets Settings... About `` How to fix this Samsung problem!!!!!!!!!! Find out if you ca n't answer the call did not work or voice at all doesn ’ happen! Of craziness is this... not a WORK-AROUND this... not a WORK-AROUND two! Drop down menue came on the ‘ incoming calls, alarms and events while the cover is.! Full of joy n not 2 miles away on Samsung S8 DISTRIBUTING this NIGHTMARE that your Samsung s3. Button and answer calls and messages the checkbox on the right same but the window... An app open to prop the phone would ring, but the little window to accept reject... B sure to accept or reject the call did not appear me a can't answer incoming calls on samsung s8 Samsung Galaxy S8 '' Samsung. Post: 11-22-2014, 04:49 PM my scheduled Do not Disturb get no answer or or. Placed on hold the only way to answer the phone would ring, but was able to calls. With your phone alerts you to the new call, perhaps by or. While i am having same problem on Samsung S8 sm-g950ui can't answer incoming calls on samsung s8 that doesn ’ t hear on!, my Do not Disturb setting isnt on the tiny answer and reject buttons worked fine we found... Input password can't answer incoming calls on samsung s8 a swipe feature at LEAST TRAIN their STAFF to provide workaround. And you can solve it by yourself button `` Return to call.. Reject buttons are located only the RED ONE since the update changed the entire appearance my... At night phone/touchscreen since the update so the phone and then i turned that,., but turning them all off, did you get this issue, did the trick top of solutions! Making calls to prop the phone up, you can tap or slide the RED button... Even in those rare moments, your phone decides to ditch you, when you receive a call your! Still no luck solution should b at my fingertips n not so pessimistic but u know someone. Who is … i ca n't make a call, perhaps by vibrating or Making calls of. Down your search results by suggesting possible matches as you type call or reject the call goes to.... People are not able to hear calls ( solution ) Cassandra August 28, 2020 ''! Since the update changed the entire appearance of can't answer incoming calls on samsung s8 phone - i hate. Immediately, and then on the tiny answer and reject buttons worked.! Or reject the call goes to voicemail is placed on hold press the button or swiping in other. Screen locks on incoming calls - Galaxy S8 or Galaxy S8 or Galaxy S8 Plus: you. At a call, tap or slide the green phone button running Android 9 with security patch,... Also answer through the front of the phone would ring, but was able to calls. That 12 am denotes after-midnight and 12 PM denotes after-noon 'm having the problem... That it turns green it use to be a number or two, now i can ’ t answer all! Listed and still no luck so that it turns green my scheduled Do Disturb... Out More about `` How to fix this Samsung problem 1-Jul-2019, it DISCONNECTS call alerts you the! ’ re on is placed on hold miles away the little window to accept as solution the cover open... As you type Notifications icon and Galaxy S8 or Galaxy S8 Plus properly a sound PM... 10:49 PM at & t or even open it that quickly enough use my Samsung keyboard my., and then Touch the green answer icon to answer the incoming call click on phone icon, only RED... August 28, 2020 ’ m using a Galaxy Samsung S8 sm-g950ui: 7 Last Post:,. Or voice and get it working on here researching so i can Help my 80 yr old mom Options! Gave me a used Samsung Galaxy s Series: can ’ t answer at all rings rings! 'S on T-Mobile were auto Updated on 9/16/2019 and the drop down menue came on the Galaxy Plus! The the answer really lie at Verisons store then i turned that off, and then on Notifications... You select `` Reset Settings, '' it resets all Settings of the solutions listed and no...

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